Cases.gg Restricted States and Countries
Before you open a single free case, make sure you're actually allowed to. Cases.gg's terms of service list specific US states where it won't operate, and being in one of them can mean losing whatever you've won. Here's the list, why it exists, and how to check your own situation.
The excluded US states
According to the Cases.gg terms of service, players in these states can't take part:
| State | Status in the terms |
|---|---|
| Idaho | Excluded |
| Montana | Excluded |
| Michigan | Excluded |
| Nevada | Excluded, no access to the site |
| Washington | Excluded, no access to the site |
Everywhere else in the US, the site accepts adults aged 18 or over, subject to the terms. Lists like this change as state laws change, so recheck the official terms if you're reading this long after the update date at the top of the page.
Why these states?
Cases.gg runs as a sweepstakes in the US. The redeemable currency (Cases Cash) can't be bought, there's a free mail-in entry route, and Gold Coins are for play only. Most US sweepstakes operators exclude the same handful of states because local law treats sweepstakes-style games more strictly there. Washington, Michigan, Idaho, Montana and Nevada show up on many sweepstakes exclusion lists across the industry, not just this one.
What about outside the US?
The operator, CGG Entertainment Ltd, is based in Cyprus and its FAQ says physical prizes ship to North America and EU countries. That doesn't mean every country is fine. Some countries block gambling and loot-box style sites at the internet-provider level or treat them as illegal gambling. If you're outside the US:
- Check whether your country regulates online gambling or loot boxes.
- Read the site's terms for any country-level restrictions at sign-up.
- Remember shipping a prize may involve customs fees in your country.
The VPN question
It's tempting to think "I'll just use a VPN". Here's why it's a bad idea:
- Eligibility is a condition of the terms. Breaking it gives the site grounds to close your account.
- Redemptions trigger checks. KYC (ID checks) can be required for some withdrawals, and an ID showing an excluded state undoes the VPN.
- You can lose prizes. The usual outcome is the account being closed and its balance or prizes withheld.
Put simply, a VPN doesn't make you eligible. It only delays finding out you aren't.
Age rules
You must be 18 or older. Some places set a higher age for gambling-style products (21 in parts of the US for casino gaming). If your local age limit is higher than 18, follow the higher one.
How to check in under a minute
- Confirm you're 18+ (or older if your local law requires it).
- Check your state isn't in the table above.
- Open the Cases.gg terms and search for "excluded" to see the current list.
- Sign up from your real location, with no VPN.
State by state: why each one is on the list
Cases.gg doesn't explain each exclusion, so the reasons below come from public reporting on state sweepstakes law. They give useful background but aren't legal advice.
Idaho
Idaho's constitution allows only a narrow set of gambling, mainly the state lottery, pari-mutuel betting and tribal gaming. Sweepstakes games that pay out prizes of real value have no clear legal route there, so most national sweepstakes brands exclude Idaho. Legal guides that cover the state describe it as one of the strictest in the country.
Montana
Montana tightened its rules recently. Public reporting says a 2025 bill (SB 555), in force from October 2025, targets online platforms that take wagers and pay out currency or prizes. Sweepstakes operators that had served Montana pulled out around that time, and Cases.gg's terms now list the state as excluded.
Michigan
Michigan has its own licensed online casino market, and its gaming regulator has sent cease-and-desist letters to unlicensed sweepstakes operators. Rather than face enforcement, most sweepstakes sites exclude Michigan players.
Nevada
Nevada licenses gaming closely, and running a game of chance with prizes there generally needs a state licence. Cases.gg goes further than excluding Nevada players: the terms say the site isn't accessible from the state at all.
Washington
Washington is known for treating unlicensed online gambling severely, and many sweepstakes and social casino brands block it completely. As with Nevada, Cases.gg blocks access from Washington rather than only excluding players from the sweepstakes.
States that are not excluded but have caveats
Lists of excluded states are not the only limit. Some third-party reviews report that physical-prize redemption isn't offered in certain other states, such as New York and Florida, even where play is allowed. We couldn't confirm this in the official terms, so treat it as unverified and check the redemption screen for your address before playing for a physical prize. State laws on sweepstakes are also changing quickly: in 2025 several legislatures debated or passed bans, so a state that's open today could be added to the list later.
How to check your own eligibility
- Read the current terms. The excluded states are listed in the eligibility section of the terms and the sweepstakes rules. Check the date on the page.
- Consider where you'll be. Eligibility depends on where you're physically located when you play, as well as where you live. Playing on holiday in an excluded state counts.
- Look at the redemption screen. Enter your real delivery address before you try for a physical prize, to see which routes are available.
- Verify early. Identity checks compare your ID and proof of address with your account. Mismatches come out at redemption time, which is the worst moment to find them.
Outside the US: a country example
Exclusions also happen outside the US. Sweden's gambling regulator, Spelinspektionen, has acted against CGG Entertainment, the operator behind Cases.gg, according to industry news reports. Other countries treat paid loot boxes or mystery boxes as gambling, or block unlicensed sites through internet providers. If you live outside the US, look up your national regulator's position before signing up, and remember that a prize shipped from abroad may also attract customs charges.
What happens if you play from an excluded state
The terms make eligibility a condition of taking part. The usual sequence on sweepstakes sites goes like this: you play, you win, you request a redemption, your identity check shows an excluded address, and then the prize is refused and the account may be closed. Buying Gold Coins doesn't change this, because the purchase isn't what makes you eligible. If you're in an excluded state, the honest answer is not to sign up for real-money play at all.
Frequently mixed-up points
- 18+ is the minimum, not a guarantee. The terms set 18 or the age of majority in your state, whichever is higher. In a few states that's 19 or 21.
- Free play is still play. Excluded-state rules cover the free mail-in route too, so a no-purchase entry doesn't make you eligible.
- Shipping regions are separate from eligibility. Being able to receive a parcel somewhere doesn't make you eligible to play there.
Why sweepstakes sites can operate in most states
A promotion counts as illegal gambling in most US states when it has three things: a prize, an element of chance, and consideration, meaning you pay to enter. Sweepstakes sites aim to remove the third one. Cases Cash can't be bought, and there's a free way to get it by mail, so no purchase is needed for a chance at a redeemable prize. Gold Coins are sold, but they're for play only and can't be redeemed. The states on the excluded list either don't accept that structure or have passed laws aimed at it. That's why the list is so similar from one sweepstakes brand to the next, and why it keeps changing as legislatures act.
Quick checklist before you sign up
- Your state isn't Idaho, Montana, Michigan, Nevada or Washington.
- You meet the age of majority in your state.
- The address on your ID matches the address on your account.
- Your country, if you're outside the US, doesn't block the site or treat mystery boxes as gambling.
- You've read the date on the current terms, not on an old forum post.
If any of these fails, wait until it's fixed rather than hoping the redemption check won't notice. It almost always does, and the account-level consequences outlast any single prize.