Why Does Cases.gg Ask for ID?
ID checks frustrate players, usually because they arrive right when you want to cash out. Here's why Cases.gg asks and how to get through quickly.
Why KYC exists
- Age: the site is 18+.
- Location: Idaho, Montana, Michigan, Nevada and Washington are excluded.
- Payments: the terms require KYC for crypto withdrawals funded by fiat deposits, which is a standard anti-money-laundering control.
When you'll be asked
| Situation | Likely? |
|---|---|
| Card deposit, crypto redemption | Yes |
| Large redemption | Likely |
| Details don't match | Yes |
| Just opening free cases | Usually not |
Avoiding delays
- Use your real legal name and address at sign-up.
- Verify early, before you have something to redeem.
- Upload clear, uncropped photos.
- Don't use a VPN. Location mismatch is a top cause of rejections.
Safety
Only upload documents inside the official Cases.gg site. Anyone asking for ID through Discord, Steam or email DMs is a scammer.
18+ only. If ID checks feel like a hurdle to "get your money", take that as a cue to redeem and take a break.