Cases.gg Shipping: Getting Items Sent to Your Door
One thing that sets Cases.gg apart from pure CS2 skin sites is that most prizes are real items: sneakers, consoles, phones, watches, gift cards. You can have them shipped. Here's how that works and what to watch for.
How to claim a physical prize
- Win an item from a box, battle or upgrade.
- Open your inventory and pick the item.
- Choose ship (instead of exchange).
- Enter or confirm your address. Use your real, full details.
- Complete any checks. Higher-value items may trigger identity or address verification.
- Track it with the details provided once it's dispatched.
Where it ships, with caveats
The site lists North America and EU countries for delivery, but:
- Customs and import tax may apply outside the item's origin country, usually payable by you.
- Some items can't go everywhere (for example, certain electronics or restricted goods).
- Excluded states and countries can't use the service at all.
Out of stock?
Real-item boxes depend on real inventory. If the exact item isn't available, box sites typically offer a comparable alternative or the value back as site credit. Ask support what's on offer before accepting.
Ship or exchange?
If you'd only resell the item, exchanging for credit is usually simpler. But credit stays on the site, and the easiest thing to do with credit is to open more boxes. If you want to stop, ship something you'd actually use.
Avoiding problems
- Double-check your address before confirming; a wrong address can mean a lost parcel.
- Keep screenshots of the win and the shipping request.
- Be patient with high-value items; checks are normal.
- Never pay anyone outside the site to "release" a shipment. That's a scam.
18+ only. A shipped iPhone is a great story, but most box openings return less than they cost.